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NHTI's Business Training Center

Front Line Leadership Certificate

with Nick Manolis


All dates currently listed are approximate. Please stsy tunes for any possible changes.

This new offering is designed for those who have completed the Frontline Manager’s Certificate Program or for aspiring and accomplished leaders.  This course focuses on the "how to" of effective management in a leadership role. Through case studies, readings and in class exercises participants will learn the strategies and actions needed to make a positive difference at the frontline.

Topics Include:

-CONFLICT: How to Cause it and How to Resolve It 
-DECISION MAKING: Staying Focused, Rational and Minimizing Risk 
-ENGAGEMENT: Creating a Workplace that Brings Out the Best in Employees 
-LEADING DIVERSITY: Not Everyone is You
-STRATEGIC THINKING:Creating a Vision and Making it Come Alive

Please Note: Meets Wednesdays only May 6th-June 10th.

  • May 6 - Jun 10th, 2020
    for 6 weeks from 1:00 - 4:00 pm

Farnum Hall


31 College Drive
Concord, NH 03301 Get directions

Room: 105

Location map for Farnum Hall

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