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Advanced Career Training & Microcredentials
Front Line Manager's Microcredential Certificate
with Nick Manolis
Tuesdays 9am - 11am Apr 6 - May 25th
Being a frontline manager is hard. Meeting organizational demands in an efficient and effective way can be challenging, frustrating and seemingly never ending. In order to succeed, the frontline manager must not only have the technical skills to do the job, but the people skills needed to cultivate and maintain a culture where employees are recognized as the organization’s most important asset and consistently treated that way.
Presented in eight (8) two (2) hour sessions, this series explores what it takes for a frontline manager to become a frontline leader. The journey taken in this series begins with self- awareness, travels through making the break from the line to manager, makes stops to consider the success steps needed to supervise well and arrives with the transition of the manager to leader.
Throughout the entire series the focus will be on the soft skills all managers need. The series is accentuated by active participation of attendees, readings and exercises. Attendees will leave this series not only with the information needed to manage people well, but with the encouragement to do so.
Participants must complete all sessions in order to be awarded a certificate of successful completion. Participants are surveyed anonymously in advance of the training so as to give instructors a better sense of the participant’s background and expectations. Participants are also surveyed at the end of the program to determine the programs impact and to allow for feedback in order to continuously improve the program.
- The Importance of Human Factors
- Making the Break from Line to Manager
- Supervisory Success
- Ethics, Courtesy, Civility, & Respect
- The Leadership Perspective
About the instructor:
Nick Manolis – NHTI, Business & Training Center Instructor
Nick Manolis has spent his career in a wide variety of senior management and consulting roles in the private, public and non-profit sectors focusing on human resource management, training, development and facilitation. Most recently, Nick served as Vice President of Human Resource Development for Associated Grocers of New England. Over the past year Nick has been engaged in providing training and development services to health care, government, food service, manufacturing, distribution and educational organizations. The principle that “helping organizations develop and grow by helping employees develop and grow” fuels Nick’s passion and guides his work.
Data Analytics for HR - MicroCredential Certificate
with Julie Alig
HR Essentials! Using Data to Make Powerful Decisions
Researchers are finding more and more evidence that leveraging human capital improves a company’s performance – its revenue, customer satisfaction, employee retention, and ability to attract new employees, among others. As a leader responsible for the success of your organization, you need to be able to leverage data to take full advantage of this valuable resource. This 6-week microcredential course will equip you with the skills and knowledge you need to begin doing just that. In non-technical language, this introduction to the emerging field of “People Analytics” will review the basics of the theory, practice and terminology of people-centered analytics in organizations today.
Presented in six (6) two (2) hour sessions, you’ll learn what metrics are the most important to focus on for your organization, and importantly, which analytics are the most appropriate to use when answering the questions facing you and your colleagues. We’ll address the challenge of data silos and of “messy data,” and review the lifecycle of an analytics project from conception to delivery of results. Use cases will be drawn from areas including talent acquisition, employee retention, workforce planning, employee engagement, and compensation. Finally, ethical considerations surrounding the use of employee data will be addressed.
You’ll come away from this course with the ability to improve your decision-making by optimizing the use of data, analytical methods, and especially your human capital.
Data Analytics for HR Professionals MicroCredential
Participants must complete all sessions in order to be awarded a certificate of successful completion. Participants are surveyed anonymously in advance of the training so as to give instructors a better sense of the participant’s background and expectations. Participants are also surveyed at the end of the program to determine the program's impact and to allow for feedback in order to continuously improve the program.
Who Should Attend
This microcredential course is primarily designed for the Director level and above; for functional area leaders; general management; and C-suite executives who want to learn how to drive business results by incorporating human resources data and analysis into decision-making.
Participants should possess strong management and communication skills, as well as a basic working knowledge of Microsoft Excel. No previous knowledge of or experience with statistics or analytics is required, though statistical tools and methods will be mentioned as appropriate in discussions of HR topics.
Session 1: Analytics, and What It Can Contribute to HR; Descriptive, Predictive, etc.
Session 2: Talent Acquisition
Session 3: Retention and Turnover
Session 4: Employee Engagement
Session 5: Diversity and Inclusion; HR Metrics
Session 6: Data to Action: Persuasive Storytelling and Ethical Considerations
About Julie Alig, Ph.D.
Julie Alig is a data geek who’s passionate about telling stories and works with organizations, businesses, non-profits, colleges and universities, and other groups to uncover the stories in their data, using statistics and visualizations. Armed with this knowledge, they make strong, strategic decisions to move forward. She earned her Doctorate in Political Science from the University of Chicago, and was awarded a Fulbright Scholarship to conduct her dissertation field research in Stuttgart, Germany. She graduated cum laude from Columbia College in New York City with a Bachelor’s in History and French Literature. She lives in Manchester with her husband and two children.
Adobe Certified Associate
with Ed2Go Online
Register here: All information & registration via Ed2go
There is a strong demand for Adobe Creative Suite skills. In the Adobe Certified Associate course, you will learn five of the most often-used Adobe programs: Dreamweaver, Illustrator, Photoshop, InDesign, and Animate (formerly Flash). You will read short readings, complete exercises and watch video demos and reviews of exercises, take quizzes and exams, and complete a project.
By focusing on these five programs, you will learn how to put all the parts and pieces together to develop the Adobe Creative Suite skills needed to be professionals in the design field. This course includes a voucher to take the certifying exam. Proctor fees may apply, which are not included.
Certified Inpatient Coder (with voucher)
with Ed2Go Online
Cost without voucher is $1995
Demand for medical coders will grow 13% by 2026, so there's no better time to advance your career. This online medical coding course will train you to become a Certified Inpatient Coder.
The AAPC Certified Inpatient Coder (CIC™) credential proves that you are an expert in inpatient medical records review. Earning CIC™ certification requires previous work experience, so most professionals prepare for the exam while working full-time. With this course's flexible online format, you can prepare for the CIC™ exam on your own schedule.